I have placed one order for one SACD with Dvd4music on Dec/27/2007. It was taking sometime to get it, I emailed the owner, he answered me, assured me the SACD was on order, only it would take them a long time to receive it and ship it. Finnaly I canceled my order. This was after a four month delay.
The owner aknowledged the cancelation promptly.
I have just sent him uptaded information on my new MC and also asked him about the refund, no answer. It has been two weeks since I cancelled my order already.
The owner name is Simon Draper.
I have seen posts in this forum and others complaining about long delays and orders not delivered from Dvd4music.
By contrast, I have bought my Denon DVD/SACD/DVD-A from Amazon, received it in less than one week. Very happy with it.
Also ordered one SACD from Amazon and one from Telarc, got both in one week or less.
I would like to get advice about where to complain about Dvd4music, I don't think is right just to let this guy keep doing things like this withouth taking any action.
Please feel free to add to this thread and/or to PM me, I would like to hear from others who had similar experience with them
THX.